What it's forMake StrataWorx follow your firm's procedures without changing code.
Who it's forAdministrators.
Step by step
- Step 1: Firm detailsABN, strata managing agent licence number and time zone appear on emails and work orders.
- Step 2: Hours and targetsOpen days and hours, and reply targets in hours for urgent, this-week and routine emails.
- Step 3: Email handlingWords that always make an email urgent, automatic acknowledgements, escalation contacts for emails past target, and senders to ignore.
- Step 4: Work orders and tradesDefault due dates, the amount above which to get quotes, and Committee approval needed above ($) (default $5,000).
- Step 5: Arrears, agents and compliance (Premium)Arrears reminder timing, Agent actions that can go ahead without approval, and how many days before due to raise compliance work orders.
- Step 6: Save each groupEach group has its own Save button and Reset to defaults. Changes apply straight away.
Previous and next follow the Admin section.