StrataWorx
Help centre

Your account and how we contact you

Your lots, mobile number and whether you get emails, SMS or phone notifications.

Residents' portal 1 minOpen your portal
What it's forChoose how your building contacts you.
Who it's forOwners and tenants (and occupants) of a lot whose strata manager uses StrataWorx.

Step by step

  1. Step 1: Your lotsAccount lists the lots you're linked to.
  2. Step 2: How we contact youEnter your Mobile and tick Email me replies and building notices, Text me urgent notices and Phone notifications. Press Save.
  3. Step 3: Sign outUse Sign out at the top, especially on a shared device.

Common problems

My email address is wrong.

Ask your strata manager to update it; your email is how you sign in.

Previous and next follow the Residents' portal section.