What it's forEverything about the job in one place, and your updates go straight to the strata manager so you get paid sooner.
Who it's forTrades and contractors who receive work orders from a strata firm using StrataWorx.
Before you start
- The work order email from the strata firm, with its private link (valid 120 days).
Step by step
- Step 1: Open the linkPress the link in the work order email. The page shows Work order WO-… and the firm's name. No sign-in.
- Step 2: Read the jobThe job shows the details, priority, Required by date, any Approved quote, the site brief and Photos and files.
- Step 3: Book inUnder Update the job choose Booked in / attending, set Attending on and add Notes for the strata manager. Press Send update.
- Step 4: Finish the jobChoose Work complete, add notes and Photos (up to 6, under 5 MB in total) and press Send update.
- Step 5: Upload your invoiceUnder Invoice choose the PDF and press Upload invoice. Leave Invoice number and Total inc GST blank to have them read from the file. You'll see “received and waiting for approval”.
- Step 6: Track paymentThe invoice shows its stage: Received, waiting for approval; Being reviewed; Approved for payment; Paid; or Queried.
Tips
- Keep the email: the same link works for every update on this job.
- Quotes are requested and sent by email; the link is for updates and invoices.
Common problems
“This link has expired.”
The job was closed, cancelled or given to someone else, or the link is older than 120 days. Ask the strata manager for a new link.
My invoice was refused as a duplicate.
An invoice with that number is already recorded for your business. Contact the strata manager if it's a different invoice.
Why can't I get new work from this firm?
Your insurance or licence on file may have expired. Upload your current certificates through the documents link they send you.
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